PicTimer FAQ

PicTimer works in every major email client including Gmail, Outlook, Apple Mail, Yahoo Mail, and more. The timer renders as a standard image, so it works anywhere images are displayed.

Each time the email is opened, the email client requests the timer image from our servers. We generate a fresh image with the current remaining time, so it's always accurate to the second.

When the deadline passes, the timer displays "00:00:00:00" by default. You can also configure a custom expired message or redirect URL for your campaign.

Evergreen timers start counting down from the moment each recipient opens the email, rather than counting down to a fixed date. They're perfect for welcome sequences and abandoned cart flows.

Fixed timers count down to a specific date (e.g., "Sale ends Friday"). Evergreen timers start a fresh countdown for each recipient (e.g., "Your offer expires in 2 hours").

Yes! You can choose from multiple styles and fully customize background, text, and accent colors to match your brand.

Absolutely. PicTimer generates responsive images that look great on any screen size, tested across all major mobile clients.

No. PicTimer works by embedding a simple <img> tag in your email. No JavaScript or plugins required.

Yes. The free plan includes 10,000 timer impressions per month and core features, and paid plans are available for higher-volume sending and advanced features.

Create a timer in the builder, copy the generated <img> code, and paste it into your email editor. It works with Klaviyo, Mailchimp, HubSpot, and all other ESPs.

Yes, you can use the same embed code across different emails in the same campaign or sequence.